Contact support
Didn’t find an answer? We are happy to help.
Write to DEINE-EMAIL and we will get back to you as soon as we can.
What helps us help you
- your phone model and iOS or Android version
- the Frame version (shown in the App Store or Play Store)
- what you did, what you expected and what happened instead
- a screenshot, if possible
Account deletion and data requests
Want a copy of your data? Send us an email from the address of your Apple or Google account and we will take care of it. To delete your account, see Delete your account.